The deputy leader of Hull City Council, Councillor Darren Hale says that Hull’s response to the coronavirus epidemic has been ‘overwhelming’ with voluntary organisations uniting and hundreds of individuals stepping up to volunteer support to the city’s most vulnerable residents.
Hull City Council joined forces at the end of March with other public sector services and more than 40 voluntary organisations to launch the Hull Helpline 01482 300 307.
The helpline is there for those in the most difficult of circumstances, who find themselves with no one to help them. The service offers support seven-days-a-week from three community hubs in the north, east and west of the city.
As of this week and to date the service which has fulfilled 4,000 calls for assistance and has been in touch with 11,500 people to establish if they need support. 50 per cent of requests are in relation to food.
One resident who received support from the Hull Helpline said:
“Thank you, thank you ☺ thank you. I received my food parcel yesterday and I’m beyond words. I can’t thank you enough. In these worrying times, you have made it all rather pleasant. I think that food should be enough for 2-3 weeks. Amazing. I had NOTHING LEFT!”
An army of local volunteers has supported the effort by delivering food parcels, distributing medication, shopping and befriended, over the phone, those facing isolation or requiring help.
The volunteers include hundreds of employees from the council, Humberside Fire & Rescue, Hull Culture & Leisure and housing repairs company KWL, who have swapped their normal daily duties to work as part of the Hull Helpline team.
Councillor Daren Hale, deputy leader of Hull City Council, said:
“None of this would have been possible without the incredible support of a number of key voluntary organisations.”
“I have been overwhelmed by the huge response efforts at this time in need. This is Hull at its best, stepping up to the mark and showing how we come together at times of crisis. I want to reassure everyone that nobody will be forgotten.”
“Every person in Hull has a critical part to play in the fight against coronavirus. We are all here and we will deliver the support to those who need it.”
Those who have no one available to help and need support can call 01482 300 307. The Hull Helpline line is open seven-days-a-week from 9am to 5pm.
Alternatively, there is an online form at hull.gov.uk.